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Office 365 Support
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Category: Shop

Sylbek Shop - Ordering

  • Energy-saving products for continuous operation
  • Configurable products with availability indicator
  • No advertising or commercial emails
  • Ordering without VAT for EU companies
  • Many own product solutions with good price performance
  • Our postal charge always includes insurance
  • Shipping costs are exactly shown on the shopping cart as below
  • Collection is possible (with prior arrangement)
  • 14-days right of withdrawal for consumers

    Right of withdrawal

    You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

    To exercise the right of withdrawal, you must inform us (Sylbek Internet Technology, Inh. Sylvia Hampp, Waldstr. 35g, 76297 Stutensee, Fax: +49 721 66980 611, mail [āť] sylbek.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).
    You may use the attached model withdrawal form at the end, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

    Effects of withdrawal
    If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

    We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
    You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
    You will have to bear the direct cost of returning the goods.
    You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

    Model Withdrawal Form
    (complete and return this form only if you wish to withdraw from the contract)
    To: Sylbek Internet Technology, Inh. Sylvia Hampp, Waldstr. 35g, 76297 Stutensee, Fax: +49 721 66980 611, mail [āť] sylbek.de
    I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)
    — Ordered on (*)/received on (*)
    — Name of consumer(s)
    — Address of consumer(s)
    — Signature of consumer(s) (only if this form is notified on paper)
    — Date

    (*) Delete as appropriate.

    End of withdrawal instruction

    Payment method
  • In advance, bank transfer
  • In advance: PayPal, credit card (optionaly)
  • Cash on Delivery, see below Shipping & Handling
  • Invoice (to be verified)

Payment information comes through email right after ordering.
No extra cost for the Payment method.

Shipping & Handling
Deutschland Standard5,00 €5,80 €
Deutschland Nachnahme11,00 €12,76 €
Deutschland Abholung2,00 €2,32 €
Balgariya16,00 €18,56 €
België/Belgique15,00 €17,40 €
Česká Rep.16,00 €18,56 €
Danmark16,00 €18,56 €
Ellada17,00 €19,72 €
Eesti16,00 €18,56 €
España17,00 €19,72 €
France16,00 €18,56 €
Ireland/Éire17,00 €19,72 €
Italia16,00 €18,56 €
Hrvatska16,00 €18,56 €
Latvija16,00 €18,56 €
Lietuva16,00 €18,56 €
Luxembourg15,00 €17,40 €
Magyarország17,00 €19,72 €
Malta17,00 €19,72 €
Nederland15,00 €17,40 €
Österreich14,00 €16,24 €
Polska16,00 €18,56 €
Portugal17,00 €19,72 €
România16,00 €18,56 €
Slovenija16,00 €18,56 €
Slovenská Rep.16,00 €18,56 €
Suomi/Finland16,00 €18,56 €
Sverige16,00 €18,56 €
United Kingdom16,00 €18,56 €

Prices exkl. VAT   Prices incl. 16% VAT

Office 365 Support

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Microsoft 365 Business Basic
From 4,05 EUR / mth.   Office 365 apps (web only) such as: Word, Excel, Outlook, PowerPoint, OneNote, as well as Exchange, Teams, SharePoint, OneDrive 1 TB

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Office 365 E1
From 6,40 EUR / mth.   Includes item m3bb and additionally: for more than 300 users, StafHub and Stream with 500GB + 500MB storage per user

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From 49 EUR / h   User questions and routine work, account changes for employees joining, leaving, recurring rights assignments, authorizations and similar